Worker Portal

Overview

Use the Worker Portal to apply for jobs, track your applications and complete the next steps if an employer approves you. This guide also explains how to manage your profile and account settings.

Create an account or sign in

1. Open the link to the job you want to apply for.
2. Review the job listing and click Apply now.
3. If you already have an account, sign in with your existing details.
4. If you do not have an account, click Create account, enter your details and click Create account.
5. If you created a new account, open the verification email and click Verify email address. When your browser confirms that your email has been verified, click Continue.

You may be taken straight to the application form. If you arrive on My Applications instead, open the job link again and click Apply now.

Apply for a job

Complete the following sections of the application form:

1. Personal: Check your first and last name, then select your gender and enter your date of birth.
2. Contact: Check your email address and enter your mobile number. Your verified account email is used for the application. To use a different email address, change and verify it in Settings. A phone number is optional.
3. Address: Enter your current residential address in the Unit, Street, City and Postcode fields.
4. Work status: Select your Work status type. Enter your visa expiry date if applicable.
5. Next of kin: Add an emergency contact’s name, contact number and address if you wish. These fields are optional.
6. More information: You can write a cover letter and attach a CV. CV files must be DOC, DOCX or PDF, up to 2 MB.
7. Job questions: Answer any questions the employer has included. Questions marked with an asterisk (*) are required.
8. Check your details and answers, then click Submit application. To finish later, click Save draft. You can also click Cancel to leave the form.

After submitting, you’ll see an Application submitted successfully message. Click View applications to see your application or Back to job to return to the listing. You’ll also receive an email confirming your submission. Click View details in the email to open the application and check its status.

Continue a draft application

1. Click My Applications in the navigation bar and make sure the Current tab is selected.
2. Find the application marked Draft and click its row.
3. Click Edit draft, complete the remaining details and click Submit application.

Delete a draft application

1. Click My Applications in the navigation bar and make sure the Current tab is selected.
2. Find the application marked Draft and click its row.
3. Click Delete draft, then click Delete draft again to confirm.

Track your application

Click My Applications to check your applications. Drafts and applications still in progress appear on the Current tab. Declined and confirmed applications appear on the History tab.

• Pending: Your application has been submitted and is awaiting a decision.
• Approved by employer: The employer has approved your application. You’ll receive an email notifying you of the decision. Follow the steps in Confirm an approved application below.
• Declined: The employer has declined your application. It moves to the History tab. You may also receive an email.

The employer may email you to say you’ve been shortlisted, but Shortlisted does not appear as a status in My Applications.

Confirm an approved application

When your application is approved, click View details in the approval email to open it. You can also click the approved job’s row on the Current tab in My Applications.

1. Click View Employment Agreement and review the terms. If you agree, tick I agree to and accept the Employment Agreement. Review any supplementary documents shown.
2. Complete any missing Personal details and Address fields.
3. Enter your IRD number and select your Tax code. Click Check IRD tax code guidance if you need help.
4. Under KiwiSaver, select Yes or No. If you select Yes, choose your contribution rate. If you’re already a member, tick I am already a KiwiSaver member.
5. Upload the required Identity documents and enter your passport number where requested. Images must be clear colour JPG or PNG files, up to 5 MB each.
6. Check the Account name and enter your New Zealand Bank account number. Selecting a Bank name is optional.
7. Select your Nationality and Ethnicity. If your ethnicity is not listed, select Other and enter it in the Enter ethnicity field.
8. Sign in the Signature box under Your declaration. To sign again, click Clear at the bottom right of the signature box.
9. Check the Sign date. It defaults to today’s date but you can change it if needed.
10. Click Confirm application.

Once you’ve confirmed your application, there’s nothing else you need to do. To review your confirmation details and documents later, open the job from the History tab in My Applications.

Set up your profile for future applications

If you plan to apply for more than one job, add your details to your profile so you do not have to enter them for each application.

1. Click Profile at the top of the screen.
2. Complete your personal, contact, address and work status details. You can also add next of kin details and upload your CV.
3. Click Save changes.

Account settings

Click Settings at the top of the screen to change your password or email address.

Change your password

1. Enter your Current password.
2. Enter a New password of at least eight characters, then enter it again in Confirm new password.
3. Click Update password.

Change your email address

1. Enter your New email address and Current password.
2. Click Send verification email.
3. Open the email sent to your new address and follow the verification link.

Your current email remains your sign in email until you verify the new one.