Manage Organisations and Agents

Overview

Use Organisations to manage the recruitment organisations that help your business with seasonal worker applications. You can add an organisation, invite its agents and manage their access.

Your business is the employer with the AgriSmart licence. An organisation is an agency or group you engage to help recruit workers. Agents are the individuals within that organisation who manage worker profiles and submit applications on workers’ behalf.

You can work with multiple organisations. Agents within the same organisation share its worker profiles and application drafts, but cannot access another organisation’s information.

Access organisations

1. Hover over Setup and click Onboarding.
2. On the Job Listings page, click Organisations.

Organisations list

The Organisations table shows the organisations in your AgriSmart licence. It shows Active organisations by default. Click All to see every organisation or Inactive to see only inactive ones.

Column	What it shows
Organisation	The organisation’s name.
Contact	The organisation’s contact email and phone number.
Address	The organisation’s address, where provided.
Status	Whether the organisation is active or inactive.
Updated	The date the organisation was last updated.
Actions	Options to invite an agent, edit the organisation, or deactivate or reactivate it.

Click a column heading with a sort arrow to sort the table. Use the page numbers or arrows below the table to move between pages and Rows per page to change how many organisations are shown.

Add an organisation

1. On the Organisations page, click Add Organisation near the top right.
2. Enter the Organisation name, Contact email and Contact phone. These fields are required.
3. Enter a Website and address details if you have them. These fields are optional.
4. Click Create organisation. The new organisation will appear in the Organisations list.

The organisation now appears in the list. To give an agent access, follow Invite an agent below.

Invite an agent

1. Click Invite Agent in the organisation’s row on the Organisations page. You can also open the organisation’s agent list and click Invite Agent near the top right.
2. Enter the agent’s Email address.
3. Click Send invitation.

The agent receives an email with a secure invitation link. If they already have an AgriSmart Jobs account, they can open the link and sign in. If they are new, they can open the link and create an account. They must use the email address that received the invitation.

The agent appears in the organisation’s agent list after accepting the invitation. Invitations that have not been accepted do not appear in the list. The link is valid for 7 days; if it expires, send a new invitation. The organisation must be active when the invitation is sent and accepted.

Agent list

Click an organisation’s row on the Organisations page to view its agents. The organisation’s name and status appear at the top of the page. The list shows Active agents by default. Click All to see every agent or Inactive to see only inactive agents.

Column	What it shows
Agent	The agent’s name.
Email	The agent’s email address.
Status	Whether the agent is active or inactive in this organisation.
Updated	The date the agent’s record was last updated.
Actions	Deactivate for an active agent or Reactivate for an inactive agent.

Active agents can access the organisation’s worker profiles, applications and drafts, provided the organisation is also active. They can add workers and submit applications on their behalf.

Use the page numbers or arrows below the table to move between pages, and Rows per page to change how many agents are shown. Click Back to organisations to return to the organisations list.

Edit an organisation

1. On the Organisations page, find the organisation you want to update and click Edit in its row.
2. Update the organisation’s details as needed.
3. Click Save changes.

Deactivate an agent

Before deactivating an agent, check whether they are working on a bulk application. Deactivation interrupts their access and may cause them to lose unsaved progress.

1. On the organisation’s agent page, find the agent and click Deactivate in their row.
2. Click Deactivate again to confirm.

The agent loses access to this organisation’s worker profiles, applications and drafts. Their personal AgriSmart Jobs account and access to any other organisations are unaffected. Their records are retained so you can reactivate them later.

Reactivate an agent

1. On the organisation’s agent page, click Inactive above the table.
2. Find the agent and click Reactivate in their row.
3. Click Reactivate again to confirm.

The agent’s status changes to Active. Their access is restored if the organisation is also active.

Deactivate an organisation

1. On the Organisations page, find the organisation and click Deactivate in its row.
2. Click Deactivate again to confirm.

The organisation’s status changes to Inactive. Its agents lose access to the organisation’s workspace and can no longer view worker profiles or submit applications on workers’ behalf. The organisation’s records are retained and you can reactivate it later.

Reactivate an organisation

1. On the Organisations page, click Inactive above the table.
2. Find the organisation and click Reactivate in its row.
3. Click Reactivate again to confirm.