1. Hover on Setup > click on Team Manager:
2. Click on the employee’s name
3. Click on the Employment Details tab:
4. Update the Pay Frequency:
5. Scroll down to the bottom and click Save
6. Update the Change effective from field so the pay frequency change is at the start of a pay period:
For example, if the change was made on 05/07/2023 but it needs to be effective from the fortnight beginning 03/07/2023, the Change effective from date needs to be updated to 03/07/2023
7. Click Save
8. Hover on Payroll > click Pay Periods:
9. Select the employee from the Team Member dropdown, then click GO:
10. Locate the pay period that the pay frequency change is effective from, then click the edit icon:
11. Update the End Date to match the new pay frequency:
For example, if the employee changed from a weekly to fortnightly pay frequency as at 03/07/2023, the End Date would need to be updated from 09/07/2023 to 16/07/2023
12. Update the Pay Frequency, then click Reset:
